About Davids’ Vacuums
Davids’ Vacuums was established to provide high-quality vacuum cleaning solutions. Over the years, we have become a trusted name in the market. Our commitment to quality and customer service has enabled us to expand our operations, and we are continually looking towards the future.
Our mission is to provide reliable, efficient, and durable cleaning solutions to households and businesses in our service areas. We believe that a clean environment contributes significantly to the quality of life, and we aim to make this a reality for our customers.
Davids’ Vacuums has 38 stores in various locations. Each store is equipped with a wide range of vacuum cleaners and knowledgeable staff to help you pick the right product. Our website has a store locator feature, so you can find the store nearest to you.
Our comprehensive approach to cleaning needs. We offer a wide range of high-quality vacuums, along with repair and maintenance services. Our knowledgeable staff is always ready to provide expert advice to help you choose the right vacuum for your needs.
Davids’ Vacuums sells a variety of vacuums, including upright vacuums, canister vacuums, cordless vacuums, and robotic vacuums. We cater to different needs, whether you are looking for a vacuum for home use, commercial use, or specific needs like pet hair removal.
Yes, we offer vacuum repair and tune-up services. You can schedule a service appointment using our website or by calling our service number.
At Davids’ Vacuums, we believe in providing exceptional customer service. Our team is always ready to answer your queries, assist you in selecting the right vacuum, and help you schedule repair or maintenance services. Our aim is to make your experience with us smooth and satisfactory from start to finish.
Davids Vacuums is committed to contributing to a sustainable future. We sell energy-efficient vacuum models and are always looking to incorporate more eco-friendly practices in our operations. We also believe in educating our customers about maintaining their vacuum cleaners to increase their lifespan, thereby reducing wastage.
We at Davids’ Vacuums take quality very seriously. All our products go through strict quality checks before they reach you. We sell vacuum cleaners from reliable and proven manufacturers who share our commitment to quality. Skilled technicians carry out our repair and maintenance services to ensure your vacuum continues to perform optimally.
Product Information:
Davids’ Vacuums offers a wide range of vacuum cleaners to cater to diverse cleaning needs. Our product catalog includes upright vacuums, canister vacuums, handheld vacuums, stick vacuums, robotic vacuums, and specialty vacuums for specific needs such as pet hair removal or allergy control.
Our most popular vacuum models vary depending on the specific needs of our customers. We have top-selling models across all vacuum types. Our staff can help guide you to popular models based on your unique needs and preferences.
Choosing the right vacuum depends on your specific needs. You should consider the size of your home, the types of flooring you have if you have pets and any allergy concerns. If you have mostly hard flooring, a canister vacuum might be the right choice. For homes with a lot of carpeting, an upright vacuum could be preferable. Our staff can provide personalized advice to help you choose the perfect vacuum for you.
When purchasing a vacuum, consider its suction power, filtration system (HEPA filters are ideal for allergy sufferers), bagged or bagless, corded or cordless, the variety and utility of attachments, ease of use, and durability. Additional features such as a quiet operation mode and programmable settings may also be beneficial depending on your needs.
Absolutely! We have specific vacuum models designed to tackle pet hair. These vacuums come with special attachments and have filters that can trap allergens caused by pets. Please refer to our product descriptions or ask our staff to help identify the best vacuum for pet owners.
Our vacuum cleaners come at a variety of price points to cater different budget ranges. We have affordable models suitable for those on a budget, as well as high-end models with more advanced features.
For hardwood floors, we recommend any vacuum model that has a feature to turn off the brush roll, to prevent scratching the floor. Canister vacuums are often a good choice as they are versatile and gentle on hard surfaces.
Upright vacuums are typically great for carpets, especially for deeper pile carpets. They have strong suction and motorized brush rolls that can lift dirt and debris out from between carpet fibers.
Upright vacuums are typically better suited for larger, carpeted areas and are more powerful. They generally have a larger dust capacity and are often easier to store. Canister vacuums are more lightweight and offer great versatility, they are ideal for various surfaces including hard floors, stairs, upholstery, and drapery. They’re also easier to maneuver and potentially less noisy.
Vacuums with HEPA (High Efficiency Particulate Air) filtering systems are fantastic for people with allergies, as these filters can capture and trap small particles such as pollen, pet dander, and dust mites that can trigger allergy symptoms.
Purchasing Process:
You can purchase a vacuum from Davids’ Vacuums either by visiting any of our 38 physical store locations or by shopping right here on our website at https://davidsvacuums.com. If you choose to shop online, you can browse our product selection, choose the vacuum that suits your needs, add it to your cart, and proceed to the checkout page to complete your purchase.
Davids’ Vacuums accepts most major credit cards, including Visa, Mastercard, American Express, and Discover. For online purchases, you can also use PayPal. Please contact our customer service if you have questions about any other potential payment methods.
We understand that a vacuum cleaner is an important investment. Therefore, we do offer financing options on our vacuum cleaners. For more details, please refer to our website or contact our customer service team.
Yes, Davids’ Vacuums offers a “Buy Online, Pick Up in Store” option. You can shop from the comfort of your home and pick up your purchase at your convenience from a store near you.
If you need to cancel or modify an order that you’ve placed, we recommend contacting our customer service as soon as possible. Please note that we can’t guarantee a change or cancellation once the order has been processed and shipped.
At Davids’ Vacuums, we prioritize the security of your payment and personal information. Our website uses secure encryption technology to protect your data, and we do not store your credit card information beyond the duration of your transaction.
Yes, all our vacuum cleaners come with a manufacturer’s warranty. The length and coverage of the warranty vary depending on the model and brand of the vacuum. For specifics about the warranty of a certain product, please check the product description or ask our staff.
After you complete your online purchase, you will receive an order confirmation email, which will include a tracking number. You can use this number to track the status and estimated delivery date of your order.
Yes, we do offer gift cards. They are a great way to gift someone the freedom to choose the vacuum that suits them best. You can purchase a gift card online or at any of our stores.
You can enter your promotional code at the checkout page. There will be a box where you can input the code before you finalize your payment. Once you apply it, the discount will be automatically deducted from your total purchase amount.
Delivery & Returns:
At Davids’ Vacuums, we strive to process and ship your order as soon as possible. We ship to all locations within our service areas. When you place an order, the estimated shipping timeframe and cost will be indicated at checkout.
Offering free shipping is dependent on various factors such as the product’s size, weight, and your location. We occasionally run special promotions that include free shipping. Keep an eye on our website for these deals.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to keep an eye on the status and estimated delivery date of your shipment.
We aim for 100% customer satisfaction at Davids’ Vacuums. If you are not completely satisfied with your purchase, you can return it within a specified timeframe, provided that the item is in its original condition, and it’s accompanied by the original receipt. Please refer to our website for detailed information about our return policy.
If you wish to return a product, please contact our customer service team. They will guide you through the return process and provide you with any necessary return codes or shipping labels.
Once we have received your returned product, it can take several business days for us to process the return and issue a refund. However, the precise timeframe can vary, and we appreciate your patience during this process.
Refunds are generally for the full amount of the purchase price, excluding any shipping costs. However, the refund amount might vary depending on the condition of the returned item or if any pieces are missing.
If your product arrives damaged, please contact our customer service team immediately. They will guide you through the process for returning the damaged item and obtaining a replacement.
Yes, exchanges are possible. If you wish to exchange a product, please contact our customer service team for more information about how to initiate an exchange.
To be eligible for a return, the item should be in its original packaging, undamaged, clean, and with all included accessories and manuals. It should be in a condition that allows us to resell the product. Removing or damaging the serial number or UPC may void the return.
Vacuum Maintenance:
We recommend performing basic maintenance on your vacuum after every use. This includes emptying the dust bag or canister, checking for blockages, and cleaning the vacuum head. More thorough maintenance, such as cleaning the filters or checking the belt and brush, should be performed every 3-6 months depending on usage.
To keep your vacuum in good working order, make sure you regularly change or clean the bag and filters, check for blockages, and clean the brush roll. Always check the cord for any signs of damage and ensure the plug is secure. Store your vacuum in a dry, cool place. For more detailed maintenance, refer to the user manual or ask our customer service team.
As a general rule, vacuum bags should be replaced when they are about 2/3 full. However, if you’re vacuuming fine dust or have a bagged vacuum cleaner with a bag-check indicator, you might need to replace it sooner.
The cleaning process can differ for different types of filters. Some are washable, while others are not. If your vacuum has a washable filter, remove it from the vacuum, tap off the excess dust, and rinse it under warm water until the water runs clear. Let it dry completely before putting it back. Always refer to the manual to know how to clean your specific vacuum’s filter properly.
If your vacuum isn’t picking up dirt like it used to, makes unusual noises, smells burnt, or is overheating, it might need servicing. Other signs include a change in the vacuum’s performance or when it leaves dust behind. Regular servicing can extend the lifespan of your vacuum.
Regular maintenance is key to maximizing the lifespan of your vacuum. This includes timely bag and filter replacements, cleaning the brush roll, inspecting the belt for wear and tear, and having it serviced if you notice a drop in performance. Also, proper usage and storage are vital.
Apart from the bag and filters, you should regularly check the vacuum belt, as a worn or broken belt will affect the vacuum’s performance. Also, check the brush roll for clogs and clean as needed. The power cord should also be examined for any signs of damage.
Yes, most routine maintenance tasks, like cleaning or replacing the bag, filters, and brush roll, can be performed by the user. However, for tasks that involve opening the vacuum’s housing, it’s better to get professional help.
Overuse can potentially harm your vacuum, especially if it’s used without regular maintenance. It’s important to give your vacuum a break after extended periods of use to prevent overheating.
When not in use, your vacuum should be stored upright in a cool, dry area. Avoid places where it may be exposed to sharp objects or moisture. The power cord should be neatly wound to prevent tripping or damage.
Vacuum Repair and Tune-Up Services:
Davids’ Vacuums offers a comprehensive range of repair services. These include everything from basic tune-ups to more involved repairs like motor replacement, belt and brush roll replacement, electrical troubleshooting, and more.
You can schedule a repair service by visiting our website and filling out the service request form or by calling our service number. Our friendly customer service team will assist you in setting up a repair appointment.
A vacuum tune-up service at Davids’ Vacuums typically includes a thorough cleaning of the vacuum, checking and cleaning the bag, filters, belt, and brush roll, and evaluating the overall performance of the vacuum. Any necessary minor repairs and adjustments will be made to ensure your vacuum functions at its best.
Yes, we do offer a warranty on our repair services. The specific terms of the warranty depend on the type of repair performed. Our customer service team or the technician can provide more details when you schedule your repair.
Yes, you can bring your vacuum to any of our 38 store locations for repair. We recommend calling ahead to ensure that the necessary parts are in stock.
The duration of a repair or tune-up service depends on the nature of the service required. Some minor repairs or tune-ups can be done within a few hours, while more complex repairs may take longer. We strive to complete all services in a timely manner and will provide an estimated completion time when you drop off your vacuum.
The cost of repair or tune-up services can vary greatly depending on the type of service, parts needed, and the specific model of your vacuum. We provide a transparent pricing structure and you will receive a quote before any work is performed.
Absolutely! No work will be done on your vacuum without your approval. We will provide a detailed quote for any recommended repair or tune-up service after inspecting your vacuum.
Yes, we do provide repair services for vacuums even if they were not purchased from us. Just bring in your vacuum and we’ll be happy to assist you.
In the unlikely event that your vacuum is still not working after a repair, please contact us immediately. Our commitment is to ensure your complete satisfaction, and we will work diligently to resolve any issues.
Contact Information:
The best way to reach our customer service team is by calling our dedicated customer service line, which can be found on our website’s contact page. Alternatively, you can also reach us via email or through our website’s contact form.
Our customer service team is available to assist you from 9 AM to 5 PM, Monday through Saturday. However, our store hours may vary, so please check our website or call your nearby store for specific hours.
Yes, you can send your queries to our customer service email, which can be found on our website’s contact page. We strive to respond to all emails as quickly as possible.
We are in the process of integrating a live chat option on our website to provide real-time assistance. Please refer to our website for any updates regarding this feature.
Yes, each of our 38 stores has its own direct contact number. The contact information for specific stores can be found on the “Store Locator” page of our website.
We aim to respond to all queries as quickly as possible. Generally, you can expect a response within 24 hours. However, response times may vary depending on the volume of inquiries we’re handling.
Yes, we are active on several social media channels, including Facebook, Instagram, and Twitter. Feel free to reach out to us with your queries on these platforms.
Yes, we have a dedicated line for repair services. You can find this number on our website or get it from any of our stores. Our team is ready to assist you with scheduling a repair service or answering any questions you may have about your vacuum maintenance or repairs.
We welcome and value your feedback. You can leave feedback or suggestions through our customer service email or over the phone. You can also provide feedback via our social media channels or through a feedback form on our website.
The best way to stay updated about our new products, promotions, and special offers is by subscribing to our newsletter. Simply enter your email address in the subscription box on our website. Additionally, we also announce updates on our social media channels, so make sure to follow us there as well.
Safety & Usage:
Safe use of a vacuum cleaner involves several guidelines. Always ensure the cord is in good condition before using it. Avoid pulling on the cord to disconnect it and instead, grip the plug to remove it from the socket. Do not use the vacuum to pick up sharp objects, large pieces of debris, hot ashes, or wet substances unless it’s specifically designed to handle these. Also, keep your vacuum clean and well-maintained for its best and safest performance.
Vacuuming over the power cord can damage it. Do not use your vacuum on wet surfaces or to pick up liquids unless it’s designed for wet use. Never try to clean the interior parts of the vacuum while it’s plugged in or running.
If your vacuum overheats, it’s usually because the air flow is restricted. Turn off the vacuum and unplug it. Check for blockages in the hose and ensure the bag or canister isn’t full. If the vacuum continues to overheat after you’ve addressed these issues, it might be best to bring it in for a service check.
Only if your vacuum is designed for wet use. Regular vacuums are not safe for this and can be damaged or even pose an electrical hazard if used to clean up liquids or on wet surfaces.
Always unplug your vacuum before replacing any parts. Follow the manufacturer’s instructions for part replacement to ensure you’re doing it correctly. If you’re unsure or uncomfortable replacing any parts, feel free to contact our service team for help.
When vacuuming softer materials like drapes or upholstery, use a lower suction setting or the appropriate attachment to prevent damage. Avoid vacuuming large, sharp objects or anything that could harm the interior parts of the vacuum. Always check the area you’re cleaning for small items like coins or toys that could clog your vacuum.
While leaving your vacuum plugged in is generally safe, it’s a good practice to unplug it when not in use. This saves energy and eliminates the remote chance of an electrical mishap.
Most modern vacuums are designed to be safe, but it’s always important to supervise their use around children. Some vacuums have quieter operation modes that are better suited for pets. Certain models also have sealed filtration systems that can help reduce allergens, which is beneficial for homes with pets.
If your vacuum sparks or smokes, immediately turn it off and unplug it. Don’t use it again until it’s been checked out by a professional. This could be a sign of a serious electrical problem.
If your vacuum’s cord is frayed or damaged, stop using the vacuum. A damaged cord is a significant safety hazard and should be replaced immediately. You can bring your vacuum to any of our stores to have the cord safely replaced.